The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Cuisine!
“The All-Inclusive restaurant was simply magnificent with mouthwatering food and fantastic service that made every meal a joy.” view full review
Relaxing Surfing!
“I had an amazing experience at the nearby surfing school, with knowledgeable instructors who made learning so much fun and enjoyable.” view full review
Spotless Comfort!
“My room was impeccably clean and comfortable, providing a perfect retreat after a day of activities.” view full review
Convenient Cafes!
“The cafes included in the All-Inclusive program offered a variety of fantastic food options, perfect for a quick bite at any time.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Paseo Kukulcan Km 9 Lotes 9 Y 9 A,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Paseo Kukulcan Km 9 Lotes 9 Y 9 A,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Blvd. Kukulcan Km 9
Cancun Convention Center
810 m
Beach
Chac Mool Beach
1.4
km
Mar Caribe
Arrecife Chitales
830 m
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
2.2
km
Chetumal Km 36. 5
Water Park at The Grand
1.6
km
Blvd. Kukulcan
Parque Ventura Cancun
2.2
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
3.1
km
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
3.1
km
Beach
Playa Tortugas
2.6
km
Aquarium
Interactive Aquarium
3.4
km
Museum
Cancun Wax Museum
3.3
km
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
2.6
km
Marina Adventure Bay
Bungee in Cancun
2.6
km
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
2.6
km
Harbour
Aquatours Cancun
2.7
km
CancunMexico
Avenida Kukulkan
4.1
km
Park
arte Garden
3.3
km
Mall
La Madonna
3.4
km
Beach
Playa Marlin
3.9
km
Nearby
Night club
Coco Bongo
230 m
Night club
Palazzo
20 m
Night club
The City Nightclub
540 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurants
Hacienda El Mortero
210 m
Blvd Kukulkal Km. 9.5
Vips
170 m
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
180 m
Boulevard Kukulkan Km 9
El Mortero Restaurant
210 m
Paseo Kukulcan Krystal Cancun
Hard Rock Cafe
410 m
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Monkey Business
230 m
Boulevard Kukulcan Km 9
Abolengo Cancun
230 m
Boulevard Kukulkan
Hooters Party Center
210 m
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
350 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
beachfront
friendly staff
limited menu
pricey
8.0/10
Great
Rooms
8.4
Location
9.5
Service
7.4
Dining
7.0
Guest reviews
8.0/10
based on 10 reviews
4/5
based on 9134 reviews
7.5
7.5/10 based on 3016 reviews
#70 of 272 hotels in Cancun based on Tripadvisor
Edwin
United Kingdom,
April
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were cozy, and the staff was incredibly welcoming. The location was ideal, although the dining options were somewhat limited. The facilities were well-kept, making it a great value for the price.
Rooms
8.0
The rooms were cozy and comfortable, providing a relaxing environment for my stay.
Service
9.0
The staff was very welcoming and accommodating, which enhanced my overall experience.
Location
10.0
The hotel's location was perfect, just steps away from the beautiful beach and within easy reach of various attractions.
Dining
7.0
While the dining options were somewhat limited, the quality of the food was satisfactory.
Facilities
9.0
The facilities were well-maintained, including the pool area, adding extra comfort to my stay.
Eric
United Kingdom,
April
2024
7.4/10
The hotel offers a comfortable stay with great sea views but lacks friendliness in service. The Italian-style restaurant downstairs in Tower B is a highlight, but the price may not align with the overall experience.
Rooms
8.0
The rooms are spacious with comfortable double beds and stunning sea views.
Service
5.0
The service, especially at the reception desk, could be friendlier.
Location
9.0
Set on a beautiful beach, the hotel provides a picturesque setting close to a shopping center.
Dining
7.0
The Italian dining option is delightful, offering delicious western dishes.
Facilities
8.0
The hotel boasts various facilities including valet parking and laundry services.
Christopher
United Kingdom,
March
2024
8.4/10
I had a delightful stay at this hotel. The rooms were cozy and the staff was incredibly friendly. The location was superb, but the dining options were a bit limited. Overall, a great value for the money.
Rooms
8.0
My room was so comfortable, with a king bed and a lovely sea view.
Service
9.0
The staff was so friendly and helpful. I couldn't ask for more.
Location
9.0
The hotel sits right on a beautiful beach, making it a perfect vacation spot.
Dining
7.0
While the dining options were good, I wish there were more choices on the menu.
Facilities
9.0
The facilities were great, especially the pool area.
beachfront
limited menu
Malcolm
United Kingdom,
January
2024
7.6/10
The hotel is perfectly situated on the beach, with beautiful views and close to the city center of Cancun. The rooms are spacious and modern, offering a king bed and working hot water, although the beds could be more comfortable. The staff's friendliness leaves a lot to be desired, but the amenities like car hire and valet parking add convenience. The dining options, primarily featuring Italian cuisine, are varied but include delicious cream cakes. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The rooms are spacious and modern, featuring a comfortable king bed and working hot water. However, the beds could be more comfortable for a better night's sleep.
Service
6.0
The staff's friendliness could improve; however, the availability of services like room service, car hire, and valet parking adds convenience.
Location
9.0
Set on the beautiful beach with stunning views and very close to the city center of Cancun, making it a convenient location to explore the area.
Dining
7.0
The dining experience offers a variety of options, including delicious cream cakes, but could benefit from more variety in cuisine selections.
Facilities
8.0
The facilities are well-equipped with convenient amenities like car hire and valet parking, enhancing the overall experience.
Charles
United States,
December
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were spacious and clean, with comfortable double beds. The service was top-notch with welcoming staff. The location was unbeatable, right on the beautiful beach. However, the dining options were limited, and the price was a bit high for the value offered.
Rooms
8.0
My room was equipped with double beds and clean towels, providing a cozy and comfortable stay.
Service
9.0
The staff at the reception desk was friendly and helpful, ensuring a pleasant experience during my stay.
Location
10.0
The hotel's location on the beachside was breathtaking, offering fantastic views and easy access to the sandy shores.
Dining
7.0
The dining options were limited, but the Italian restaurant on-site offered tasty dishes and a nice atmosphere.
Facilities
8.0
The hotel provided various facilities like car hire and laundry services, adding convenience to my stay.
James
United Kingdom,
November
2023
7.6/10
The hotel is set right on the beautiful beach, offering a prime location; however, the service, especially at the reception desk, was lacking friendliness. The rooms were adequately clean and comfortable, and the dining options were decent. The facilities generally met expectations, but some aspects of service could be improved.
Rooms
8.0
The rooms had comfortable beds with clean towels and working hot water. The presence of 2 Double Beds was convenient.
Service
6.0
While the service overall was satisfactory, the friendliness of the staff, especially at reception, could have been better.
Location
9.0
The hotel is conveniently located right on the beach, offering stunning views and easy access to the water.
Dining
7.0
The dining options provided a variety of choices, including the Italian and Bernese Fries.
Facilities
8.0
The hotel offered a range of facilities including room service, car hire, and laundry services.
William
United States,
November
2023
7.2/10
I had a wonderful stay at this hotel, with comfortable rooms and friendly staff. The location was perfect, right on the beach and close to nightlife spots. However, the service could have been more welcoming, and the dining options were limited.
Rooms
9.0
The rooms were clean and had two comfortable double beds.
Service
5.0
The service was lacking in friendliness, which affected my overall experience.
Location
9.0
The hotel is set right on the beautiful beach, perfect for those looking to enjoy the seaside atmosphere.
Dining
6.0
The dining options were limited, with only a few choices available.
Facilities
7.0
The facilities were adequate, but nothing outstanding stood out.
Beachfront
Unfriendly service
Marilyn
United States,
September
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and modern, and the staff was incredibly friendly. However, the dining options were limited, and the Wi-Fi was not included in the price, which was a bit disappointing.
Rooms
9.0
The rooms were spacious and modern.
Service
9.0
The staff was incredibly friendly and welcoming.
Location
10.0
The hotel is conveniently located near the beach with stunning views.
Dining
7.0
The dining options were a bit limited.
Facilities
9.0
The facilities were great with a beautiful pool area.
friendly staff
limited dining options
Thomas
United Kingdom,
July
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the dining experience left something to be desired with limited breakfast options. The location was fantastic, near a beautiful beach. The facilities were top-notch, making for an enjoyable stay overall.
Rooms
9.0
The rooms were clean and comfortable, providing a cozy environment for relaxation.
Service
9.0
The staff was incredibly friendly and went out of their way to make my stay pleasant.
Location
10.0
The hotel is perfectly situated near a stunning beach, offering breathtaking views and easy access to the shore.
Dining
7.0
While the dining options were satisfying, I wished there were more choices available, especially for breakfast.
Facilities
9.0
The hotel's amenities were exemplary, enhancing my overall experience and comfort during my stay.
great location
limited dining options
John
United Kingdom,
June
2023
8.6/10
I was delighted with the hotel's prime location, offering beachfront proximity and easy access to various dining options. The rooms provided a clean and cozy retreat, and the staff was incredibly welcoming. On the downside, the dining experience left something to be desired with limited breakfast choices. The overall value for money was decent, though additional fees for Wi-Fi were a drawback.
Rooms
9.0
My room was well-equipped with working hot water, a comfortable king bed, and a mesmerizing sea view. It was a truly relaxing space.
Service
7.0
Although the friendliness of the staff could have been improved, the service at the reception desk was efficient and helpful in addressing my needs during the stay.
Location
10.0
Nestled at the beachside, the hotel's location was a dream, offering breathtaking views and convenient access to nearby restaurants and bars.
Dining
8.0
The dining experience was satisfactory with a variety of options, including delicious vegetarian dishes at the Italian restaurant.
Facilities
9.0
The hotel's facilities were top-notch, providing everything from room service to laundry services for a comfortable stay.