Krystal Cancun, Cancun

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From245US$ /night
Check-in
14Mar2026Select date
Check-out
15Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Very good
7.8
7.1
/10
2.9
/5

Krystal Cancun, a 4-star beachfront hotel with a rating of 7.8/10 on Booking.com, is an excellent destination for families and friends. Guests can enjoy a diverse range of facilities including an all-inclusive option, children's club, and four on-site restaurants. Located in the lively Punta Cancun area, known for its bars, restaurants, and beautiful beaches.

Rooms & Amenities

Krystal Cancun features 502 rooms including luxury sea view rooms and family studios. Many accommodations offer balconies with Caribbean views, while standard rooms cater to families and solo travelers alike. Amenities include air-conditioning, Wi-Fi, flat-screen TVs, and minibars.

Dining Options

Dining includes the renowned Hacienda El Mortero which specializes in Mexican cuisine and other outlets serving international dishes. Guests can enjoy meals with views of the Caribbean Sea at Aquamarina, a buffet-style restaurant.

Leisure & Kids Activities

Krystal Cancun offers recreational activities such as snorkeling, sailing, and fishing. The property includes a panoramic pool with a swim-up bar and Kamp Krystal, providing supervised activities for children.

Services & Local Area

The hotel provides various services including a 24-hour front desk, room service, and business facilities with four meeting rooms. Nearby attractions include Cancun's Convention Center, Coco Bongo, and shopping at Plaza Caracol, all within a short walking distance.

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Select your room type

Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Balcony
Club Room Ocean View King
2 persons
370 sq. feet 
1 King-size bed
Shower
Balcony
Standard Room Two Double Beds
2 persons
345 sq. feet 
2 Double beds
Shower
Air conditioning
Family Studio Sea View
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
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Facilities

Krystal Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.4/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.7 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502

Reviews and Ratings

Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 2124 verified reviews
7.5/10
Very good
70%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
14Mar2026Select date
Check-out
15Mar2026Select date
Rooms and Guests2 Guests, 1 Room